Detail view of a motherboard

Technology Department

Parents and Students

We are here to help.  Please check out our help information located on our Parents/Students section by clicking this link to Parents/Students.

If you are still experiencing troubles please reach out to your school's office or your child's teacher(s) to request additional assistance.

Self Help

By clicking this link you will be taken to a shared folder with some self help documents for basic usage of district owned Chromebooks and wireless hotspots.

Self Help Shared Folder


Please enter support tickets to request help.  You may use the portal, located here, or e-mail tickets to

Support tickets will be addressed by order of importance and oldest first.

Use of the portal requires logging in using a network ID.
If you do not know your network ID you may use the e-mail address provided. 
The e-mail must be sent from a e-mail address.

Please do not submit the same issue multiple times.
Please submit one issue per request.

Technology Support Staff

Glen Reid
IT Manager
River Rouge School District
Wilbert Fils-Aime
Sabbath Middle School
William Simpson
Ann Visger Preparatory Academy
James Wiley
River Rouge High School