ParentSquare
Introduction
The School District of the City of River Rouge has partnered with ParentSquare to provide timely parent communication. Below you will find information on how ParentSquare works and how to setup your ParentSquare account as a parent, and download the app.
The School District of the City of River Rougeuses ParentSquare for school communication, primarily with email, text and app notifications. ParentSquare automatically generates an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.
Download the App
FAQ (Frequently Asked Questions)
My email is correct in ParentSquare. Why am I not receiving emails?
Please check your spam to see if any ParentSquare messages ended up there, and mark them as "Not Spam." Also add [email protected] to your email contacts so your server recognizes our messages. If you still are not receiving emails, please contact ParentSquare at [email protected] so they can assist you.
How can I add another child to my account? How can I add another school to my account?
If you wish to add another child to your account, you will have to ensure your school's information system has registered your contact information and you are associated with your child. ParentSquare will always reflect the most current information we have received from the school’s information system.
How do I change my password?
Please go to parentsquare.com and on the login page click "Forgot Password." Put in your email or phone number and you will be sent a link to reset your password.
English is not my first language. How can I receive content in my native language?
You can customize your language settings by going to "My Account" and clicking "Change This" under language settings. From here, you can choose any language you prefer from the drop down menu and you will start to receive content in that language.
I am getting too many messages from ParentSquare, is it possible to receive less notifications?
You can customize your notification settings by going to your homepage and clicking on your name in the top right corner and selecting "My Account" from the drop down menu. On your account page, you can find your notification settings in the top right corner and click "Change This" to customize your notifications. If you are receiving too many notifications, try changing to your Digest setting where you will only receive one condensed message in the evening.
I've received an invalid registration link, what should I do?
If your registration link expired, you will need a new one. Please contact your school's admin or send us an email to [email protected] and ask for a new link to be sent to you.